Returns & Exchanges

At Anveshan, we strive to ensure the highest quality for our natural food products, however, if you receive a damaged or incorrect item, we offer a seamless return and replacement process. Due to the perishable nature of our products, we accept return requests within 48 hours of delivery.

Return Process

• 1.
  Initiate Request

  Contact our support team via email or WhatsApp within 48 hours of delivery, providing your order ID and clear images of the product received.

• 2.
  Quality Inspection

  Our quality assurance team will review your request and the provided images to verify the reported issue, such as leakage, damage, or incorrect item delivery.

• 3.
  Reverse Pickup

  Once approved, we will arrange a free reverse pickup from your address; please ensure the product is kept in its original packaging with all seals intact.

• 4.
  Resolution

  Upon receiving the return at our warehouse, we will process a full refund to your original payment method or dispatch a fresh replacement within 3-5 business days.